Bookstore
Welcome to the Northeastern Technical College Bookstore, your source for school supplies and NETC apparel!
At the Book Nook you can find textbooks, exam books, notebooks, calculators, pens, pencils, T-shirts, hoodies, backpacks, totes, gifts and more. You can also shop online for your textbooks and merchandise!
Due to Covid-19 restrictions, the book store is not open to the public. All books and supplies should be ordered online, and will be shipped directly to your home for your convenience. Read the Bookstore FAQ Below for more Information.
Staff:
|
Larry Chewning |
Location: Hampton Hall (Building 200), Cheraw campus
Hours of Operation: Currently Closed to Walk-Ins - ALL ORDERS CAN BE PLACED ONLINE.
Bookstore FAQ
1. Can I come to the bookstore to check-in my rental textbooks for this term?
The bookstore is closed to the public during this period, you may ship your rental textbooks back to the store via a free FedEx return label. There are two ways you can get a Rental Return Label:
- Wait for the rental reminder email that will be sent to you 14 days before your rental due date. The email is sent again 7 days, 3 days, and the day of your due date. This email will contain a link to generate a free return shipping label and packing slip.
- Or you can immediately generate a free return shipping label on this website, in your account by clicking the "sign in" link on the top right side of the Follett website at https://www.bkstr.com/netcbooknookstore/home. You will then need to enter the email address you provided at the register when you rented your textbooks. Note: Even if you rented your textbooks in the store, an online account was created using the email address you provided at the register. If you do not know your password, you can click the "Forgot Password?" link for a temporary password to be emailed to you. Once you have signed in, click the "rentals" link. You will be navigated to the Rentals page in your account. On the rentals page, scroll down the page to see the books you have rented. Click the "return all rentals by mail" link to open up a pop-up window for you to select your rentals to ship back to the store. You will need to follow the steps to generate and print your return labels and packing slips. This option is available up until your rental due date.
2. Will I get charged for textbooks due to missing the due date?
While the due date for rented books has not changed, the "non-return charge date" has been extended 15 days past your current return due date to allow time for your mailed book to reach the store. To avoid late charges, please have your book in transit by the due date.
3. Can I BUY or EXTEND my rentals on the website?
If you originally rented your textbook in the store, there is no option to buy or extend the rental on the website at this time. If you rented your textbook online, you have an option to buy or extend the rental on the website, on the rentals page.
4. I placed an order online for pickup, but now the bookstore is closed. What should I do?
Please contact the campus store online (https://www.bkstr.com/netcbooknookstore/home) using the "Contact Store" option in the Follett website footer. Under the "Questions and Comments" section, you will be able to fill out the form to send an email to the store. Please be sure to provide your web order number.
5. I placed an order but have not received any confirmation my item has shipped. Why is this?
Your item may be shipping from a location that has closed due to COVID-19 concerns. Your order will be filled when we are able to access that location again. Items that are in this situation are marked as "backordered" on the website. However, when you placed your order, the ship-from location may not yet have been closed or was in the process of closing so this backorder status may not have been displaying, check the item again now for confirmation. Sorry for the inconvenience during this uncertain time. If you wish to cancel an order in this status, use the same contact form described above.
6. I need to purchase textbooks and/or supplies for the upcoming term. Do I need to come to the store for this?
No, instead you can order from this bookstore website (https://www.bkstr.com/netcbooknookstore/home) which continues to be open.
7. Can I sell my textbooks back to the bookstore?
If your campus store is closed, customers at U.S. locations can sell back books online (ship your books) through the "Sell Your Textbooks" link in the website (https://www.bkstr.com/netcbooknookstore/home) footer.
Methods of Payment
The Book Nook accepts cash, personal checks, credit/debit cards (American Express, Master Card, Visa) and Sponsor or Student Financial Aid. Student IDs are required to make purchases. Acceptable methods of payment for shopping online include credit/debit cards (American Express, Master Card, Visa) and Sponsor or Student Financial Aid (textbooks only). Shipping and handling charges will be applied. Shop now!
Refund Policy
Textbooks Returns
-
A receipt must be presented as proof of purchase. No receipt, no refund! Please be sure you receive a receipt upon purchase of the textbook.
-
You have 10 business days from the date of purchase to return the textbook for a refund.
-
Textbooks must be in new condition (unused and unmarked) unless the textbook was purchased used.
-
Textbooks marked "Not Returnable if Shrink-wrap Broken" or any such statement cannot be returned if opened or seal broken.
-
All components must be returned with textbooks that are packaged with study guides, access codes, CDs, cassettes, etc.
Merchandise Returns
Request for refund/exchange must be made within seven calendar days.
Reach Us
(843) 921-6900
(800) 921-7399
Follow Us
Website Design by: TrueBlue Advertising & Kaleidoscopic, Inc. || Powered by: PageCraftCMS